PayToOwe Help

What do you need help with?

Search practical answers across agreements, payments, relationships, booking, property, business, and your account.

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Trust Check

Ask with permission. Understand with context.

A Trust Check helps you make a more informed decision without turning a relationship into a credit application. The person chooses what to share, can respond without an account, and the check stays private to the request.

Free for both sidesPermission-basedAccount not required to respondNot a credit score
How Trust Check works

Product-specific help

Guidance for the way you use PayToOwe.

Follow the established path for booking, property operations, business work, and account access.

Booking

Discover a provider, choose a service, see live availability, select a date and time, then confirm.

Book an appointment

Landlord

Keep properties, tenants, rent, repairs, and their shared history connected.

Explore Landlord

Business

Manage clients, services, bookings, invoices, money, messages, and Business Reputation.

Explore Business

Agreements

Create clear terms, follow acceptance, record progress, and keep the shared promise together.

Understand Agreements

Payments

See what is owed, what has settled, and what happens next within the relevant agreement.

Understand Payments

Account & Security

Recover access, then manage account, privacy, notification, and supported security settings.

Sign in to your account

Help catalogue

Practical answers, in one place.

Open only what you need. Every action uses an existing PayToOwe destination.

How do I create an agreement?Agreements

Start with the person and the promise you want to document. PayToOwe guides both sides through clear terms and acceptance, then keeps the shared record together as the agreement progresses.

Start an agreement

Where can I see an agreement’s progress?Agreements

Open Agreements to see the current state, next action, payment history, messages, and the record shared by both participants. Agreement details remain the canonical home for that promise.

Open Agreements

How do I record a payment?Payments

Open the relevant agreement and use its payment action. A recorded payment stays connected to that agreement and its activity record; only settled payments reduce the balance.

Go to Payments

Why has my balance not changed yet?Payments

A balance changes only after a payment is settled. A payment that is initiated, processing, failed, or awaiting confirmation remains visible without being treated as settled money.

Understand payments

What appears in Activity?Activity

Activity brings together recorded changes across your PayToOwe relationships, including agreement and payment events. Use it when you need to understand what happened and when.

Open Activity

How does a Trust Check work?Trust

You request permission from a person. They choose what to share, can respond without creating a PayToOwe account, and the result stays private to the request. A Trust Check is free for both sides.

Learn about Trust Check

What is PayToOwe Reputation?Trust

Reputation reflects verified behavior and history within PayToOwe. The Trust Engine calculates it internally; it is not a credit score, and public surfaces do not expose the Trust Engine’s private calculations.

Explore Reputation

How do relationships work in PayToOwe?Relationships

PayToOwe organizes agreements, payments, messages, and shared history around the person on the other side. Invitations do not require that person to create an account before participating.

Sign in to Relationships

Where do I find messages with another person?Relationships

Open the relevant relationship or agreement to continue the conversation in context. This keeps communication beside the shared promise instead of creating a separate source of truth.

Sign in to PayToOwe

How do I book an appointment?Booking

Open Book, discover a provider, choose a service, review real availability, select a date and time, and confirm the booking. Each provider’s live page and booking flow use its existing PayToOwe address.

Find a provider

Where do providers manage bookings?Booking

Providers use the Business workspace to manage services, booking availability, appointments, clients, and the money connected to their work.

Explore Business

How do I add a property or home?Landlord

Enter the Landlord workspace and add the property there. Homes, tenants, rent, repairs, and their history remain connected in one authorized workspace.

Explore Landlord

How do I track rent and tenants?Landlord

Landlord brings rent, tenants, properties, and attention into one operating view. Open a property or tenant to work with the real agreement and payment records behind it.

Open Landlord

How do repairs and maintenance work?Landlord

Landlords and renters use the existing repair workflow to report, review, and follow maintenance work in the context of the rental relationship.

View Landlord workflows

How do I set up Business?Business

Business is the workspace for clients, services, bookings, invoices, money, messages, and Business Reputation. Start there to set up the parts that match how your business works.

Explore Business

Where do I update my account information?Account & Security

Sign in and open your profile settings to manage account information. Security, privacy, and notification choices each have their own focused settings area.

Sign in to your account

How do I protect or recover my account?Account & Security

Use the sign-in recovery flow if you cannot access your account. Once signed in, Account & Security lets you review supported security settings and active access without exposing private relationship data.

Go to Sign in

Who can see my PayToOwe information?Account & Security

Access depends on the relationship and the specific shared experience. Private account information remains private; shared agreement information is available only to authorized participants; public business information is intentionally public.

Review your settings

Contact support

Still need help?

Tell the PayToOwe support team what you are trying to do and where you got stuck.

Contact support